Warranty Policy
We stand behind the quality of our products and offer comprehensive warranty support for our customers.
Coverage
- 1-year in-service warranty from delivery date
- Coverage includes manufacturing defects and functional failures under normal use
- Excludes damage caused by improper installation, misuse, or unauthorized repair
Claims Process
- Contact us with order number, SKU, and issue description
- Provide photos/videos for initial assessment if available
- Ship the item to our service center after approval
- We repair or replace and return promptly
Contact
Email: sales@vcocncspare.com • Phone: +86-13348028050
Business hours: Mon–Fri, 8:00–18:00 (GMT+8)