+86 18691666648

Terms of Service

Last updated: 9/29/2025

1. Acceptance of Terms

By accessing and using Vcocnc's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services for purchasing FANUC CNC parts and automation components.

2. Products and Services

Vcocnc specializes in providing high-quality FANUC CNC parts and automation components including:

  • FANUC Amplifiers and Servo Motors
  • CNC Control Systems and Modules
  • Encoders and Feedback Systems
  • PLC Modules and Industrial Automation Components
  • Technical Support and Maintenance Services

All products are subject to availability and we reserve the right to modify or discontinue any product without notice.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. Payment terms include:

  • Payment must be made in full before shipment
  • We accept major credit cards, bank transfers, and approved payment methods
  • Prices do not include shipping, taxes, or customs duties
  • Special pricing may apply for bulk orders of FANUC parts

4. Shipping and Delivery

We provide global shipping for FANUC CNC parts and automation components:

  • Shipping costs are calculated based on destination and package weight
  • Delivery times vary by location and shipping method selected
  • Risk of loss transfers to buyer upon delivery to carrier
  • International shipments may be subject to customs delays and duties

5. Returns and Warranties

Our return and warranty policy for FANUC parts includes:

  • 30-day return policy for unused items in original packaging
  • Warranty terms vary by product and manufacturer specifications
  • Custom or special-order items may not be returnable
  • Return shipping costs are the responsibility of the buyer unless item is defective

6. Intellectual Property

All content on this website, including product descriptions, images, and technical specifications for FANUC parts, is protected by copyright and other intellectual property laws. FANUC is a registered trademark of FANUC Corporation.

7. Limitation of Liability

Vcocnc's liability is limited to the purchase price of the products. We are not liable for indirect, incidental, or consequential damages arising from the use of FANUC CNC parts or automation components purchased from us.

8. Technical Support

We provide technical support for FANUC parts and automation components to help ensure proper installation and operation. Support is available during business hours and may include product specifications, compatibility guidance, and troubleshooting assistance.

9. Governing Law

These terms are governed by the laws of China. Any disputes will be resolved through arbitration in Kunshan, Jiangsu Province, China.

10. Contact Information

For questions about these Terms of Service or our FANUC parts and services:

Email: [email protected]

Phone: +86 18691666648

Address: Kunshan, Jiangsu Province, China

Business Hours: Mon-Fri: 8:00 AM - 6:00 PM (CST)